Return & Warranty Policy

Return Policy

Electrical components and Special Order items and parts are final sale with no returns accepted.

For other parts and products, returns are accepted within 10 days of purchase if the item remains unopened in its original, undamaged packaging and you present the original receipt. Refunds will be issued by check after receipt and inspection of the returned item.

Items showing signs of use, damage, or opened packaging are ineligible for return. We reserve the right to refuse returns that do not meet these conditions.

Manufacturer Warranty

Product warranty coverage, terms, and conditions are determined solely by the manufacturer. We are not responsible for warranty determinations or outcomes.

That said, we're here to help. If you encounter a defect or performance issue with a part, we will work with you to facilitate any applicable manufacturer warranty claim and coordinate the process on your behalf. We'll handle the communication and logistics.

Some manufacturers work exclusively with the original purchaser and don't allow dealers to get involved in the process. When that's the case, we'll guide you through their process and support you in any way we can, every step of the way.

Labor Warranty

We stand behind our craftsmanship. We take great effort to be sure our part of the repair is done right. That is why we provide a 6 month craftsmanship warranty. Any work anytime in those 6 months, if we did our part wrong we will make it right.

For manufacturer's warranty, sometimes they cover parts only. In that case you may be responsible to cover the labor but the parts will be covered.